Refunds policy

Returns & Refunds

We offer a 30-day return policy, giving you up to 30 days from the date you receive your order to request a return.

Eligibility for Returns:
To qualify for a return, items must be unopened, unused, and in their original packaging. You’ll also need proof of purchase, such as a receipt or order confirmation.

To start a return, please email us at hello@nakedlifespirits.co.uk. If your return is accepted, we’ll provide instructions on how and where to send your item. Returns sent without prior contact will not be processed.

For any queries about returns, feel free to contact us at hello@nakedlifespirits.co.uk.

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Damages & Order Issues

Please check your order as soon as it arrives. If any items are damaged, defective, or incorrect, contact us immediately so we can resolve the issue as quickly as possible.

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Non-Returnable Items

Gift cards are non-returnable. If you’re unsure about whether your item qualifies for a return, get in touch with us.

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Exchanges

If you’d like to swap an item, the quickest way is to return the original product and place a new order once your return is approved.

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Refunds

Once we receive and inspect your return, we’ll notify you of the refund approval status. If approved, your refund will be processed automatically to your original payment method. Please allow time for your bank or payment provider to process the refund.